Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate? A. The iMac is unable to find a startup disk that contains boot…

William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available…

Which of the following folders contains resources required by the operating system? A. /System B. /Library C. /Sites D. /Public E. ~/Library

Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response? A. "To download…

Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue? A. Console B. Disk Utility C. Directory Utility D. Thunderbolt Setup Utility

Which of the following statements about Guest accounts are true? SELECT THREE. A. Logging out of the Guest User temporarily saves files to the /Users/Guest B. Logging out of the Guest User deletes the Guest User home folder. C. Parental…

Sarah needs to have an account in OS X on the office iMac that will ensure that the contents of the home folder are deleted each time the user logs out. Which of the following account types does Sarah need…

Where can a user disable the automatic login of a user account? A. System Preferences > Users & Groups > Login Options B. System Preferences > Security & Privacy > General C. System Preferences > Security & Privacy > Privacy…

Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time…

Henry has verified his Mac can run OS X Yosemite and is ready to upgrade. What should Henry do first? A. Download OS X Yosemite from the Mac App Store. B. Free up disk space. C. Sign in to the…