Which of the following deployment scenarios will be most suitable for a customer that requires full telephony feature transparency, requires high availability and has two sites with 3000 IP phones connected via a low-delay connection? A. Intermedia engine solution B.…

Which two of the following are reasons why it is important to clearly understand a customer’s business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two.) A. It unveils the weaknesses of the customer’s business model…

Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry. Which of the following is the main driver of that branch of industry? A. Adopt the supply chain to changing markets B. Achieve lower unit costs…

The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI? A. Channels B. CRM C. Key activities D. Customer segments

In which layer of the Cisco Collaboration Architecture do you find session and content management? A. Collaboration applications layer B. Endpoint device layer C. Infrastructure layer D. Collaboration services layer

Which tool offers a blueprint for designing and deploying a full-service, comprehensive network to support business needs? A. Cisco Smart Business Roadmap B. Cisco Collaboration Use Case Tool C. Cisco Steps to Success D. Cisco Smart Business Architecture

Which three building blocks of the business model canvas help to achieve efficiency? (Choose three.) A. key partners B. key resources C. revenue streams D. channels E. cost structure F. customer segments

Which list of the steps of migration is in the correct sequence? A. Deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site, deploy UC-ready IP infrastructure B. Deploy UC-ready IP infrastructure, deploy…

Which three roles belong to an informal buying center that the account manager must be aware of? (Choose three) A. Dealer B. Gatekeeper C. Buyer D. Seller E. Initiator F. Partner

Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience? A. Cisco WebEx B. Cisco SocialMiner C. Cisco Finesse D. Cisco Jabber