Which action must be taken first when deciding what to sell to a customer? A. Consider the size of the organization. B. Determine their licensing needs. C. Discuss the benefits of modernizing equipment. D. Assess what the customer currently has…
Which factors help determine the collaboration fit? A. complexity and interactivity B. audience size and distribution C. complexity and duration D. complexity and audience size
Which Cisco phone has capability for all collaboration requirements, including intelligent proximity, Wi-Fi, and video? A. 8865 B. 8841 C. 8845 D. 8861
Which option do you need to apply a customer budget to products? A. knowledge of who the decision makers are B. clear understanding of the end goal C. if the customer has any flexibility in their budget to buy additional…
Which option lists the Cisco Collaboration pillars? A. on-premises, hosted, and cloud B. cloud, hybrid, and virtual C. on-premises, interoperable, and hybrid D. on-premises, cloud, and hybrid
Which way to handle objections is the best? A. Refuse to listen to objections. B. Communicate value and benefits. C. Agree with objections to get the customer to trust you. D. Provide documentation on why their objections are invalid.
Which purpose of the Customer Lifecycle is true? A. understanding why single-transaction customers are preferred B. understanding what a customer needs between onboarding and renewing, and creating a customer for life C. understanding when you should no longer be selling…
For which purpose was the Cisco Spark Flex Plan designed? A. to simplify the transition to cloud-based collaboration solutions B. to simplify the transition to hybrid-based collaboration solutions C. to simplify the transition to all collaboration solutions D. to simplify…
Which components of the on-premises collaboration solution offer IP firewall traversal for B2B and B2C calling? A. Cisco Expressway Core and Expressway Edge B. Cisco TelePresence Conductor C. Cisco TelePresence Server D. Cisco Unity Connection server
How many devices does the Cisco UCL Enhanced Plus support? A. 10 B. 5 C. 2 D. 1