Which two are parts of an implementation strategy? (Choose two.) A. Identification of business constraints B. Refinement and validation of dependencies C. Troubleshooting tips for server installation D. Criteria for selection of tools to document documenting operating processes E. Analysis…
What should you consider when recommending solutions? A. Ensure the business case and solutions cover a common scope. B. Include benefits from projects the customer is currently executing, which are dependencies for one of your solutions. C. Try to shift…
What is an example of a financial benefit? A. A result that is more important to Senior Executives than mid-level managers. B. Estimates of value for which the customer finance executive has given you written evidence of agreement. C. The…
Which of the following should you do when defining assumptions? A. Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption. B. Identify the data or decisions which could raise the…
What should a business case executive summary contain? A. Contractual terms of a maintenance agreement B. Rationale for choosing a model of network hardware C. Overall intent behind solutions and a statement of benefits and costs D. Name of customer…
Which reason would be appropriate to disqualify a solution from being included in your recommendations? A. The cost and benefits can only be estimated within a 20% range of accuracy B. The features for a new release of the solution’s…
Which statement is true? A. Customer satisfaction improvement represents a financial benefit B. Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses C. Non-financial benefits should be identified by the customer’s finance…
Which individual is recommended as the author for a business case introduction? A. The customer finance executive B. A project team individual with insight into the overall solution, financials and customer’s current situation C. The System Engineer most familiar with…
Which two are elements of a business case? (Choose two.) A. Assumptions B. Estimated Benefits C. Roll out schedule D. Product feature list
Which is true regarding a first pass draft of the business case? A. Include a baseline for major costs and benefits, as a starting point for deeper analysis B. You should not include costs of services, because resources might not…