Which of the following Microsoft operating systems defaults to a tiled menu instead of the desktop? A. Windows 7 B. Windows 8 C. Windows 8.1 D. Windows 10
A contract technician is working on a network printer when a print job starts and completes. The technician notices it is a spreadsheet that appears to be an annual salary report. Which of the following actions should the technician take?…
A technician is setting up a computer that needs to be configured so a few users can access it using Remote Desktop. For security reasons, the users should not be able to install software or change system settings. Which of…
A technician recently updated a printer driver on all the computers in an office. Shortly after the update, several users’ accounts and passwords were compromised. Which of the following MOST likely explains the compromised accounts? A. Botnet B. Ransomware C.…
A smartphone user receives notice that a threshold for high-speed data usage, despite the user’s usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST? A. Check network access permissions on recently…
A company wants to move the contents of its users’ My Documents folders from their local hard drives to a file server so they are backed up every night. Which of the following security concepts does this describe? A. Organizational…
Which of the following is used for building entry and computer access? A. Smart card B. Personal identity verification card C. Hardware tokens D. Key fobs
A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues? (Choose two.) A.…
A technician is acquiring hardware devices and setting up a computer lab with virtual desktops. The lab computers must have the ability to connect automatically to the remote session upon boot and must be started remotely. Which of the following…
A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode,…