Managers have asked to be able to have an extension call them back if it is busy when they try to call it. In what two places can this feature be assigned to the Managers phone? (Choose two.)
A. Device Settings > Softkey Template
B. Device Settings > Default Device Profile Configuration
C. Device Settings > Phone Button Template
D. Device Settings > Device Profile
E. Device Settings > Device Defaults
F. Device Settings > Firmware Load Information
I agree :
correct answers :
A. Device Settings > Softkey Template
C. Device Settings > Phone Button Template
I agree
CORRECT ANSWERS ARE A & C
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsgd-851-cm/fscallbk.html#wp1096582
Table 2-1 Call Back Configuration Checklist
Step 2
In Cisco Unified Communications Manager Administration, create a copy of the Standard User softkey template and add the CallBack softkey to the following states:
•On Hook call state
•Ring Out call state
•Connected Transfer call state
If the phone supports Call Back as a feature button, create a copy of the applicable phone button template and add the CallBack feature button.
A & C http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/bccm-851-cm/b06phtmp.html#wpxref53132