You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. Users who are running Lync Mobile on their mobile devices report…

You support a Microsoft Lync Server 2013 environment that includes: Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified…

You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants.…

You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Some users have Lync Mobile installed on their mobile devices. When the users attempt to sign…

Your network environment includes Microsoft Lync Server 2013. You configure a Session Initiation Protocol (SIP) trunk to point to a Lync Mediation Server from an internet service provider (ISP). Media bypass is disabled. You attempt to forward calls to a…

You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices. Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You…

You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to…

You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local…

You administer Microsoft Lync Server 2013 clients and servers in your customer’s network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013. The computers are members of an Active Directory Domain Services (AD DS) domain named contoso.com. A…