When you are ready to clean a room, knock and announce yourself as “Housekeeping.” Give the guest sufficient time to respond (10 to 15 seconds). If the guest does not respond, let yourself into the room and begin cleaning.
SIMULATION You are helping to write training program modules for Contoso Suites. You are editing the second module for housekeeping associates. Start of Shift The first thing you should do when you start your shift is check your schedule. The…