You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for Outlook. The sales team reports the following synchronization issues between Dynamics 365 and Outlook: Microsoft PowerPoint presentations are missing from meeting invitations that are…

You are a Dynamics 365 for Customer Service system administrator. You implement Dynamics 365 for a customer. The customer wants to use Microsoft OneNote in Dynamics for a custom entity. The OneNote tab does not appear in the Timeline. You…

You are a Dynamics 365 for Customer Service system administrator. You must use Microsoft Flow to create an opportunity from a Microsoft Excel workbook. You need to ensure Flow will trigger on the Opportunity entity. What should you do? A.…

DRAG DROP You are a Dynamics 365 for Customer Service administrator. A sales vice president notes she cannot see her direct report sales manager’s active accounts. Sales managers note that they cannot see the active campaigns that their peers are…

DRAG DROP You are a Dynamics 365 Customer Engagement administrator. A compliance audit identifies two fields in violation of the corporate information security policy. You need to control access to high business impact fields to meet information security policies. What…

HOTSPOT You are a Microsoft 365 administrator. You create a Dynamics 365 online tenant in the environment. You must assign users into Office 365 security roles using the principle of least privilege. You need to assign security roles for users.…

HOTSPOT You are a Dynamics 365 Customer Engagement system administrator. You have the following security design for a Parent Business Unit: Use the drop-down menus to select the answer choice that completes each statement based on the information presented in…