DRAG DROP You need to configure text messaging. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More…

Case Study This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam.…

HOTSPOT You are a Dynamics 365 Customer Service administrator. You need to configure the following automation for the sales team: Send an email when the status changes on an Opportunity. Text the sales manager when an Opportunity is created. Create…

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,…

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,…

DRAG DROP You are a Dynamics 365 system administrator. You create a custom entity named Stores in a development Sandbox instance. You populate the custom entity with 185 store locations. You need to migrate the custom entity and data to…

DRAG DROP You are a Dynamics 365 for Customer Service system administrator. You create a workflow that requires customizations to automate lead follow-up activities. You need to migrate the production customizations to this new Dynamics 365 production instance. You must…

An organization plans to create a hierarchy to categorize products and sales literature. You need to implement subject trees to create the hierarchy. What should you create? A. a subject tree for organization to be used by products and sales…

The sales team plans to create printed materials to be handed out each month during on-site visits with clients. The materials must include client-specific information and statistics from Dynamics 365. You need to ensure that sales team members can create…