You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company. As the field Service Administrator, you need to configure the field service settings for work orders for your environment. Which three work…
You are a Dynamics 365 for Field Service Mobile Administrator (FSM). When technicians log into FSM, they receive the following message: “Your organization has not configured Field Service Mobile.” You log into FSM and cannot reproduce the issue with your…
You are a Dynamics 365 for Field Service Administrator. You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data to be entered in the attribute. What are three ways that you can…
You are a Dynamics 365 for Field Service Mobile (FSM) customizer. Technicians report that they are not seeing their Bookings in the FSM app. You need to investigate why they cannot see their bookings. What are three actions you must…
You are a Dynamics 365 for Field Service Mobile customizer. Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work…
DRAG DROP Your organization wants to use the Field Service Mobile App for technicians in the field. You need to install the solution, so it can be configured for mobile technicians. What are the four steps you need to perform,…
You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled “Parts Requests” within the Dynamics 365 Field Service Mobile…
You are Dynamics 365 for Field Service Development Manager. You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements. What should you create in order to…
You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, TechnicianA never shows up as available. You need to update the system to see TechnicianA’s availability. What should you do?…
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes…