You are creating a new equipment record in Microsoft Dynamics CRM. Which field is required? A. Description B. Time Zone C. Primary Email D. Site

Microsoft Dynamics CRM Client for Outlook is installed. You view an email message from an existing customer. The customer requests a proposal for new business. You need to create a record for the email message that ensures other users can…

You use Microsoft Dynamics CRM Goal Management to define sales goals over a period of time. You need to track actual and in-progress values for sales. Which goal metric should you configure? A. Amount Data Type B. Rollup Fields C.…

You are adding resources to a service. Which three resource types can you add?(Choose Three) A. Sites B. Equipment C. Resource Groups D. Teams and Users E. Kits

You are creating a case in Microsoft Dynamics CRM. Which two entity types are valid for the Customer field?(Choose TWO) A. Products B. Leads C. Contacts D. Accounts

Which entity must you add to an Opportunity record before you can add products to the record? A. Contacts B. Price List C. Exchange Rate D. Write-in Product

Which business is an example of a complex service schedule business? A. A hospital emergency room B. An attorney C. A lawn care service D. Personal services such as barber shops or salons

A user creates a Lead and converts it to an Opportunity. The user provides several Quotes to the customer. The Opportunity is won. The user now creates an Order from the Quote by using the Create Order process. On the…

Which two sales entity records can you create by using a Quick Create form?(Choose TWO) A. Leads B. Opportunities C. Quotes D. Invoices E. Orders

Which records are included in the Sales Pipeline report by default? A. Leads with a status of Open B. Leads with a status of Closed C. Opportunities with a status of Closed D. Opportunities with a status of Open