You are a consultant on a Microsoft Dynamics CRM Online implementation project. You need to display information about a related account on the case form. Which option should you use? A. a quick view form B. a quick create form…
A company has a Microsoft Dynamics 2013 on-premises deployment. They want to start using the Microsoft Dynamics CRM Online 2016 features. The company needs to determine the least costly method of migrating data from on-premises to online. It is determined…
You recently created a global option set with the values North, South, and West. The global option set valuers should always remain the same. You need to add an option set to an entity with the values North, South, West,…
You have a Microsoft Dynamics CRM Online 2016 environment. Which three functionalities are available using role based security? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. A. Deny users access to certain fields…
Which three operating systems are supported by the Microsoft Dynamics CRM for Outlook client? Each correct answer presents a complete solution. A. Windows 7 with no service packs B. Windows 8 with no service packs C. Windows 10 D. Windows…
You are a Microsoft Dynamics CRM system administrator for a company. A user reports that there are three actions she cannot perform when working offline in Microsoft Dynamics CRM for Outlook. You assure her that the app is working as…
You have enabled field level security on the Birthday field for the contact entity. Only system administrators can see the data on the Birthday field for existing contacts in Microsoft Dynamics CRM Online. What will non-system administrator users see in…
What is a supported combination of software for Microsoft Dynamics CRM 2016 for Outlook 64 bit? A. Windows 10 and Microsoft Office 2013 64 bit B. Windows Vista and Microsoft Office 2010 64 bit C. Windows 7 and Microsoft Office…
What is the minimum supported version of Microsoft Internet Explorer required for the Microsoft Dynamics CRM 2016 client for Outlook? A. Internet Explorer 8 B. Internet Explorer 9 C. Internet Explorer 10 D. Internet Explorer 11
You are a Microsoft Dynamics CRM system administrator for a company. You added a new field to the contact entity. A user reports that the field is not synchronizing with Microsoft Dynamics CRM for Outlook. You need to explain why…