You are configuring Resource Scheduling Optimization to automatically schedule multiple work orders. You need to ensure that only unscheduled resources are used when optimizing work orders. What should you define? A. schedule B. objective C. goal D. scope

A field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time. Why is the agent only able to see a limited amount…

You use the mobile application to make updates to an existing Field Service project. You need to publish the changes. What should you do? A. Deactivate the project, publish, and then reactivate the project. B. Publish to a higher version.…

Which three actions can you perform only in the Field Service mobile application? Each correct answer presents a complete solution. A. Create follow-up work orders. B. View the work order location on the map. C. Add pictures to a work…

You need to prepare field agents to use the Field Service application in both online and offline mode. Which behavior should you highlight for the field agents? A. Offline changes to records that trigger workflows in Microsoft Dynamics 365 will…