Which defines a dynamic drilldown? A. Clicking an account record navigates you to sales team details. B. Clicking a contact name hyperlink always navigates to the contact detail. C. Clicking an account name navigates you to the last field of…

CHENG has a Call Center agent position and has no one reporting to him. You have given him a responsibility that includes the "Manager’s Account List View" (My Team’s Account filter). What will be the outcome? A. You will get…

You have configured, verified, and published a task flow using Siebel Tools. You have registered the task flow in the Siebel client. However, a link to the task does not display in the task pane. Which two items could cause…

You are cleaning up account data in the system. You know that your company maintains several different Marriott accounts such as Marriott, Marriott Europe, and Marriott Asia. All such accounts should start with the word Marriott, Unfortunately, users have used…