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SIMULATION
You are a functional consultant for Contoso Entertainment System USA (USMF).
You plan to run several reports in USMF that list all the write-off transactions.
You need to replace the write-off reason used by the system for USMF to use a reason of “Bad debts.
To complete this task, sign in to the Dynamics 365 portal.
A. See explanation below.
Correct Answer: A
Explanation/Reference:
Explanation:
You need to add a write-off reason for USMF and set it as the default.
1. Go to Navigation pane > Modules > Credit and collections > Setup > Accounts receivable parameters.
2. Click the Collections tab.
3. Click the Edit icon in the Write-Off section.
4. Add a new Write-Off reason if it doesn’t exist.
5. Tick the “Default” checkbox next to the new Write-Off reason.
6. Click the Save button to save the changes.