Home » Microsoft » 98-365 » The purpose of the Information Technology Infrastructure Library is to provide a:
The purpose of the Information Technology Infrastructure Library is to provide a:
A. Set of standards for networking protocols.
B. Set of best practices for managing IT services.
C. Downloadable library of hardware drivers.
D. Technical library of Windows infrastructure services.
Correct Answer: B
Explanation/Reference:
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
