The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST:
A. explain there is less of a learning curve to adapt to the new features as opposed to the old procedures.
B. provide a visual guide in the presentation demonstrating the ease of use compared to the past system.
C. center the lesson on activating prior knowledge in relation to the job function.
D. provide written documentation on the new features and ask students to follow along throughout the lesson.
