The UCCX consultant is creating a new script must perform an action after the call is terminated between the agent and the caller used to perform this post call action?

The UCCX consultant is creating a new script must perform an action after the call is terminated between the agent and the caller used to perform this post call action?
A. The delay step to allow the call to continue after audio call termination.
B. the OnExcpetionClear step to allow the script to continue to the next command in the script
C. the Goto step to allow the script to continue to the next command in the script.
D. the CallSubFlow step to continue on to the next command.

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2 thoughts on “The UCCX consultant is creating a new script must perform an action after the call is terminated between the agent and the caller used to perform this post call action?

  1. The OnException for a ContactInactiveException is used for scenarios where you already disconnect the call (no longer active), i.e terminated at the far end. .. with the GoTo to some routine then Clear OnException and goto End.

    So GoTo with certain scripting configured = C

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