Your team uses Microsoft Visual Studio Team Foundation Server (TFS) to manage your software projects. The operations team uses System Center Operations Manager (SCOM) and configures synchronization with TFS by using TFS Work Item Synchronization Management Pack.
You need to send information about production errors, including IntelliTrace information from System Center, to the software development team.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
A. Assign an existing Application Error from System Center to the development team by using the TFS connector and opening an error alert. Select the Assign to Engineering option from the Alert Status menu.
B. From System Center, select an existing alert, and enable full IntelliTrace collection by using the tasks panel. Once the IntelliTrace file is associated to the alert select the Assign to Engineering option from the Alert Status menu.
C. From the TFS Administration Console, select the Import IntelliTrace files menu, and associate the IntelliTrace file to a new work item.
D. From System Center, select an existing alert, and enable the full IntelliTrace collection by using the tasks panel. Once the IntelliTrace file is associated to the alert, create a new work item in TFS, and add a link to the new System Center alert.
Correct Answer: BD
Explanation/Reference:
B: With these new integrated capabilities you are able to assign an Application Error from System Center to the development team using the TFS connector by opening an error alert and selecting the Assign to Engineering option from the Alert Status menu.
Once an alert has been Assigned to Engineering an Operational Issue work item type is created in Team Foundation Server. By default an IntelliTrace file is linked to the work item. This IntelliTrace file was created based on the data gathered by System Center as part of creating the Application Error alert and adds no further impact to the monitored application.
D: In addition to the automatically created IntelliTrace files for Application Failures, System Center 2012 SP1 also includes the ability to enable full IntelliTrace data collection to solve those extremely challenging problems. By selecting an existing alert you can enable full IntelliTrace collection using the tasks panel.
This capability enables operations teams to easily switch on full IntelliTrace data collection to capture rich and detailed data about the problem application. When the IntelliTrace snapshot is taken it is automatically linked to an existing work item that may have been created for the alert. If no work item had yet been created you can use the workflow described above to assign the alert to engineering to create the work item.
Reference: Microsoft Application Lifecycle Management, System Center and IntelliTrace