What caused this to happen?

A customer placed a service call after installing genuine HP memory from a ProLiant DL380 Gen7 server into a new ProLiant DL380 Gen8 server and receiving a POST message that the memory is not HP Smart Memory. What caused this to happen?
A. The memory is defective and is not discovered during POST.
B. The memory is not in the correct processor bank.
C. Only Gen8 memory can be detected as Smart Memory
D. The memory is not authentic HP memory

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