What could be the cause?

You are a Microsoft Dynamics CRM system administrator for a company. You added a new field to the contact entity. A user reports that the field is not synchronizing with Microsoft Dynamics CRM for Outlook. You need to explain why the field is not synchronizing.
What could be the cause?
A. The field was not enabled for synchronization.
B. New fields cannot be added to the synchronization settings.
C. The field was not mapped to a field in Outlook.
D. The synchronization direction from CRM to Outlook/Exchange was not set.

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