What do you do to resolve this issue?

Cisco Unified Mobile Connect has been enabled, but users are not able to switch an in-progress call from their mobile phone to their desk phone. You find out that the Resume softkey option does not appear on the desk phone after users hang up the call on their mobile phone. What do you do to resolve this issue?
A. Issue the progress_ind progress disable command in the gateway.
B. Issue the voice call disc-pi-off command in the gateway.
C. Enable mobile connect on the user profile.
D. Assign Resume softkey on the desk phone.

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2 thoughts on “What do you do to resolve this issue?

  1. Must be D

    voice call disc-pi-off

    To enable the gateway to treat a disconnect message with progress indicator (PI) like a standard disconnect without a PI, use the voice call disc-pi-off command in global configuration mode. To reset to the default, use the no form of this command.

    voice call disc-pi-off

    no voice call disc-pi-off
    Syntax Description

    This command has no keywords or arguments.
    Command Default

    Gateway disconnects incoming call leg when it receives a disconnect message with PI.
    Command Modes

    Use this command if the gateway is connected to a switch that sends a release immediately after it receives a Disconnect with PI. To properly handle the call, the switch should open a backward voice path and keep the call active. Otherwise the rotary dial peer feature does not work because the incoming call leg is disconnected. Using this command enables the gateway to handle a disconnect with PI like a regular disconnect message so that you can use the rotary dial peer feature.
    Examples

    The following example enables the gateway to properly handle a disconnect with PI:

    voice call disc-pi-off

    Related Commands
    Command

    Description

    disc_pi_off

    Enables an H.323 gateway to disconnect a call when it receives a disconnect message with a PI.

    voice call convert-discpi-to-prog

    Converts a disconnect message with a PI to a progress message.

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