What is cause of this issue?

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the services button, they cannot log out. What is cause of this issue?
A. The Cisco Extension Mobility service has not been configured on the phone.
B. Network latency should be checked since there might be a significant delay between the button being pressed and it being recognized by the Cisco Extension Mobility service.
C. The user device profile has not been assigned to the user.
D. The user device profile is not subscribed to the Cisco Extension Mobility service.

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