What is the cause of this problem?

A customer installs two standalone Windows 2003 servers and connects them to an MSA1000 dual controller subsystem. Both servers can see three logical drives. When the customer tries to format one of the logical drives on the MSA1000, both controllers become disabled.
What is the cause of this problem?
A. EMU has the incorrect firmware revision.
B. The hard drives have the incorrect firmware revision.
C. Selective Storage Presentation (SSP) was not set up.
D. Command Line Interface was used to set up the drives.

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