What is the first step a Customer Success Manager should take to identify why the solution was purchased?
A. Engage with the customer.
B. Review the bill of materials.
C. Collaborate with the sales team.
D. Evaluate the Customer Success Plan.
What is the first step a Customer Success Manager should take to identify why the solution was purchased?
A. Engage with the customer.
B. Review the bill of materials.
C. Collaborate with the sales team.
D. Evaluate the Customer Success Plan.