A customer needs to update the system bios on their DL380 Gen10. They are unable to download the latest Service Pack for ProLiant.
What is the most likely cause of the problem?
A. Embedded remote support is not enabled on that server
B. There is no valid SAID contract associated with their HPE passport
C. The maximum number of servers supported by the agreement has been exceeded
D. An iLO5 Advanced Premium Security Edition license has not been installed