When determining why Mobile and Remote Access to Cisco TelePresence equipment does not work anymore for an organization. There are several administrators and configuration changes could have happened without anyone knowing. Internal communication seems to be working, but no external system can register or call anywhere. Gathering symptoms, you also discover that no internal systems can call out either.
What is TraversalZone missing that causes this issue?
A. link to the DefaultZone
B. pipe to the DefaultZone
C. SIP trunk to the DefaultZone
D. route pattern to the DefaultZone
The answer is “A. link to the DefaultZone”.
“If a subzone has no links configured, then endpoints within the subzone are only able to call other endpoints within
the same subzone. For this reason, the Expressway comes shipped with a set of pre-configured links and will also
automatically create new links each time you create a new subzone.”
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/admin_guide/Cisco-Expressway-Administrator-Guide-X12-5.pdf