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You administer Windows 8.1 Pro computers in your company network.
A user reports that her computer experiences frequent STOP errors.
You need to repair the Windows 8.1 installation. Your solution must ensure that the user retains her current documents and settings.
What should you do?
A. Create a recovery drive.
B. Reinstall Windows 8.1. Restore the user’s personal files from a backup.
C. Run Reset your PC.
D. Run Refresh your PC.
Correct Answer: D
Explanation/Reference:
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc How to refresh, reset, or restore your PC
If you’re having problems with your PC, you can try to refresh, reset, or restore it. Refreshing your PC reinstalls Windows and keeps your personal files and settings. It also keeps the apps that came with your PC and the apps you installed from the Windows Store. Resetting your PC reinstalls Windows but deletes your files, settings, and apps -- except for the apps that came with your PC. Restoring your PC is a way to undo recent system changes you’ve made.
