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A company has a Microsoft Software Assurance with Volume Licensing agreement. All client computers run Windows 8.1.
An employee updates a device driver on his computer and then restarts the computer. Windows does not start successfully. You establish that the updated driver is the cause of the problem. You need to prevent the updated driver from running on startup, without impacting other drivers or personal data.
What should you do?
A. Use the Windows 8.1 PC Reset feature.
B. Reset the computer to the manufacturer’s system image.
C. Start the computer with the Diagnostic and Recovery Toolset and configure the driver options.
D. Use the File History feature.
Correct Answer: C
Explanation/Reference:
http://technet.microsoft.com/en-us/library/jj713340.aspx
Getting Started with DaRT 8.0
How to Get DaRT 8.0
DaRT 8.0 is a part of the Microsoft Desktop Optimization Pack (MDOP). MDOP is part of Microsoft Software Assurance.
http://technet.microsoft.com/en-us/library/jj713326.aspx
Overview of the Tools in DaRT 8.0
From the Diagnostics and Recovery Toolset window in Microsoft Diagnostics and Recovery Toolset (DaRT) 8.0, you can start any of the individual tools that you include when you create the DaRT 8.0 recovery image.
Exploring the DaRT tools
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Hotfix Uninstall
The Hotfix Uninstall Wizard lets you remove hotfixes or service packs from the Windows operating system on the computer that you are repairing. Use this tool when a hotfix or service pack is suspected in preventing the operating system from starting.
