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A company has Windows 8.1 client computers.
The performance of a client computer decreases. You establish that the computer has been infected by malware.
You need to restore the client computer to full functionality without losing the user’s data,
What should you do?
A. Use the Refresh your PC without affecting your files function.
B. Start the computer in Safe Mode.
C. Install the corporate printer and set it as the default printer. Then add the home printer to the homegroup settings.
D. Use the Remove everything and install Windows function.
Correct Answer: A
Explanation/Reference:
Explanation:
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc How to refresh, reset, or restore your PC
If you’re having problems with your PC, you can try to refresh, reset, or restore it. Refreshing your PC reinstalls Windows and keeps your personal files and settings. It also keeps the apps that came with your PC and the apps you installed from the Windows Store. Resetting your PC reinstalls Windows but deletes your files, settings, and apps -- except for the apps that came with your PC. Restoring your PC is a way to undo recent system changes you’ve made.