You support a Microsoft Lync Server 2013 environment that includes:
Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues.
Unified Messaging has been configured and set up as part of the Lync 2013 implementation project.
You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable.
You begin migrating test accounts.
When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device.
In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: “Connection to Microsoft Exchange is unavailable. Please contact your support team.”
Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)
Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)
You need to ensure that the LPE device can authenticate to EWS.
What should you do?
A. Remove the Lync Client certificates for the test user from the Lync server.
B. Reissue the current Exchange CAS server certificate and bind to the IIS service.
C. Update the certificate chain on the Exchange CAS.
D. Update the Lync server internal web services certificate on each front-end pool server.
