You work at the support desk for a software company.
When the newest version of a popular app is released, you receive an influx of support requests regarding an issue. The research and development team identify the issue as a bug and prepare to fix it.
You need to identify existing cases in which this bug was reported and relate them to one another so that they can be closed simultaneously when the bug fix has been released.
What should you do?
A. From the parent case, select create child case for each of the cases that reported the bug.
B. From the active cases view, select all of the cases that are reporting the bug, and then select merge cases.
C. From the child case, select similar cases to find the cases that reported the bug.
D. From the active cases view, select all of the cases that are reporting the bug, and then select associate child cases.
