What should you do?

You are a customer service representative. You receive an inbound request for support for a product support request.
You need to create a new case to document the request.
What should you do?
A. Use the quick view form to create the case.
B. Create and close a phone call activity, and then convert it to a case.
C. Create a lead, and convert it to a case.
D. Use the quick create form to create a case.

microsoft-exams

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