What should you do?

A user attempts to upgrade Microsoft Dynamics CRM 2013 for Outlook to Microsoft Dynamics CRM 2015 for Outlook.
The user reports that the upgrade fails.
You need to ensure that the user can install Microsoft Dynamics CRM 2015 for Outlook successfully.
What should you do?
A. Uninstall Microsoft SQL Express.
B. Uninstall Microsoft Dynamics CRM 2013 for Outlook.
C. Instruct the user to run microsoft.crm.application.outlook.configwizard.exe and specify the /xa parameter.
D. Add the user to the local Administrators group.

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