You need to add the status reason Duplicate to the status value Cancelled for the case entity. What should you do?
A. Add the value to the Cancelled list of the Status field.
B. Add the value to the Cancelled list of the Status Reason field.
C. Using status reason transitions, add the value to the Cancelled status.
D. Using status reason transitions, add the value to the Cancelled status reason.
D is wrong because Cancelled is not a status reason, as is stated in the answer. Cancelled is a status, not the status reason. Correct answer is B – I tested it.
B