What should you do?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure. You discover that several users create incidents for the same issue by using the Self-Service Portal. Over 100 incidents are created. You need to ensure that all of the incidents can be resolved as quickly as possible. What should you do?
A. create a service level objective (SLO).
B. Create a queue.
C. Select the Link to New Parent Incident task.
D. Select the Escalate or Transfer the Incidents task.

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