Home » Cisco » 700-070 » What should you do first when a display shows a black screen instead of presentation content after hot-swapping cables?
What should you do first when a display shows a black screen instead of presentation content after hot-swapping cables?
A. Power-cycle the system.
B. Close and re-open the share tray.
C. Use the Setup wizard to repeat system setup.
D. Close and re-open Self View.
Correct Answer: A
Explanation/Reference:
Explanation:
CSCuq50609
Symptom While sharing presentation content either during a call, or outside of a call (local presentation), main or auxiliary displays show a black screen, rather than the presentation content.
Conditions Display cables were plugged and unplugged while they system was running (known as “hot swapping” the display cables).
Workaround Reboot or power cycle the system. Hot swapping of display cables is not supported.
Reference: http://www.cisco.com/c/en/us/td/docs/telepresence/ix_sw/8_x/release/notes/ix_release_notes.html
