You use Dynamics 365 Field Service.
Each time a customer contacts a call center to request service, you plan to send a technician to the customer’s location. You receive a service request and create a work order.
You need to identify the next step in the process.
What should you do next?
A. Adjust inventory values.
B. Schedule and dispatch the work order.
C. Generate an invoice.
D. Review and close the work order.
