You plan to start using product change cases.
You need to identify what must be configured before you can create a new product change case.
What should you identify?
A. Case processes
B. Knowledge articles
C. Case workflows
D. Case categories
You plan to start using product change cases.
You need to identify what must be configured before you can create a new product change case.
What should you identify?
A. Case processes
B. Knowledge articles
C. Case workflows
D. Case categories