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You have a customer return order that has a status of Open. The return order has three lines. The status of one of the lines is set to Received and the status of the other two lines is set to Expected.
You change the status of all three lines to Received.
You need to identify the current status of the customer return order.
What should you identify?
A. Canceled
B. Created
C. Invoiced
D. Open
Correct Answer: D
Explanation/Reference:
The status of the return order line. The status indicates how far the return order line has progressed in its life cycle. The following values are used:
/ Expected – No items on this return order line have been received. This value applies to return orders with the status Created or Open.
/ Registered – The item has been registered in an item journal upon arrival.
/ Quarantine – The item is currently in quarantine.
/ Received – The item has been received in inventory and the packing slip has been generated.
/ Invoiced – The return order line has been invoiced. When all lines are invoiced, the return order status will be set to Closed.
/ Canceled – When you cancel a return order, all related return order lines are set to Canceled.