You have an Exchange Server 2013 organization.
Your company has a Service Level Agreement (SLA) stating that you must be able to reconnect disconnected mailboxes to user accounts for up to 365 days. After
365 days, disconnected mailboxes must be deleted permanently.
You need to recommend a solution to meet the SLA.
What should you include in the recommendation?
A. Create a retention policy and apply the policy to all mailboxes.
B. Configure the deleted mailbox retention setting for all databases.
C. Configure the deleted item retention setting for all databases.
D. Implement a database availability group (DAG) that contains a lagged copy.
Correct Answer: B
Explanation/Reference:
Explanation:
Recoverable Items Folder Exchange 2013
The Recoverable Items folder replaces the feature known as the dumpster in Exchange Server 2007. The
Recoverable Items folder is used by the following Exchange features:
Deleted item retention
Single item recovery
In-Place Hold
Litigation hold
Mailbox audit logging
Calendar logging
Disconnected Mailboxes
Each Microsoft Exchange mailbox consists of an Active Directory user account and the mailbox data stored in the Exchange mailbox database. All configuration data for a mailbox is stored in the Exchange attributes of the Active Directory user object. The mailbox database contains the mail data that’s in the mailbox associated with the user account. The following figure shows the components of a mailbox.
A disconnected mailbox is a mailbox object in the mailbox database that isn’t associated with an Active Directory user account. There are two types of disconnected mailboxes:
Disabled mailboxes
When a mailbox is disabled or deleted in the Exchange Administration Center (EAC) or using the Disable-Mailbox or Remove-Mailbox cmdlet in the Exchange
Management Shell, Exchange retains the deleted mailbox in the mailbox database, and switches the mailbox to a disabled state. This is why mailboxes that are either disabled or deleted are referred to as disabled mailboxes. The difference is that when you disable a mailbox, the Exchange attributes are removed from the corresponding Active Directory user account, but the user account is retained. When you delete a mailbox, both the Exchange attributes and the Active Directory user account are deleted.
Disabled and deleted mailboxes are retained in the mailbox database until the deleted mailbox retention period expires, which is 30 days by default. After the retention period expires, the mailbox is permanently deleted (also called purged). If a mailbox is deleted using the Remove-Mailbox cmdlet, it’s also retained for the duration of the retention period.
Important:
If a mailbox is deleted using the Remove-Mailbox cmdlet and either the Permanent or StoreMailboxIdentity parameter, it will be immediately deleted from the mailbox database.
To identify the disabled mailboxes in your organization, run the following command in the Shell.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "Disabled" } | ft
DisplayName,Database,DisconnectDate
Soft-deleted mailboxes
When a mailbox is moved to a different mailbox database, Exchange doesn’t fully delete the mailbox from the source mailbox database when the move is complete. Instead, the mailbox in the source mailbox database is switched to a soft-deleted state. Like disabled mailboxes, soft-deleted mailboxes are retained in the source database either until the deleted mailbox retention period expires or until the Remove-StoreMailbox cmdlet is used to purge the mailbox.
Run the following command to identify soft-deleted mailboxes in your organization.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "SoftDeleted" } | ft
DisplayName,Database,DisconnectDate
NOT A
Need to modify the deleted mailbox retention settings
NOT C
Not related to an item but to databases
NOT D
Need to modify the deleted mailbox retention settings.
DAG with a lagged copy is not modifying the mailbox retention policy settings.
B
Disabled and deleted mailboxes are retained in the mailbox database until the deleted mailbox retention period expires, which is 30 days by default.
This example configures a deleted item retention period of 365 days for the mailbox database MDB2.
Set-MailboxDatabase -Identity MDB2 -DeletedItemRetention 365
Content can be retained using a variety of built-in functions such as:
Journaling: With journaling, the organization can have exact copies of content captured and retained in a separate database (a “journaling database”) to ensure the content has not been tampered with and is available for legal search and review at a future time Retention Policy: Content within an Exchange environment can be set to be retained (or purged) based on policies set on the Exchange databases, so either configured through the Exchange Admin console or through a PowerShell command like Set-MailboxDatabase -Identity MDB4 – eletedItemRetention 365 to hold content from being deleted off the Exchange server
Personal Archives: Each user in Exchange can have their primary mailbox and an Archive mailbox where the archive mailbox can have content drag/dropped to the archive box for long term storage, similar to what users have historically used Personal Store (PST) files in the past. Unlike a PST file that is almost completely unmanaged by the organization (yet is still considered legal evidence), the Personal Archive in Exchange is part of the Exchange environment with content that can be searched, set for long term retention, and put on legal hold.
Configure Deleted Item Retention and Recoverable Items Quotas: Exchange 2013 Help
Explanation/Reference:
Explanation:
Recoverable Items Folder Exchange 2013
The Recoverable Items folder replaces the feature known as the dumpster in Exchange Server 2007. The
Recoverable Items folder is used by the following Exchange features:
Deleted item retention
Single item recovery
In-Place Hold
Litigation hold
Mailbox audit logging
Calendar logging
Disconnected Mailboxes
Each Microsoft Exchange mailbox consists of an Active Directory user account and the mailbox data stored in the Exchange mailbox database. All configuration data for a mailbox is stored in the Exchange attributes of the Active Directory user object. The mailbox database contains the mail data that’s in the mailbox associated with the user account. The following figure shows the components of a mailbox.
A disconnected mailbox is a mailbox object in the mailbox database that isn’t associated with an Active Directory user account. There are two types of disconnected mailboxes:
Disabled mailboxes
When a mailbox is disabled or deleted in the Exchange Administration Center (EAC) or using the Disable-Mailbox or Remove-Mailbox cmdlet in the Exchange
Management Shell, Exchange retains the deleted mailbox in the mailbox database, and switches the mailbox to a disabled state. This is why mailboxes that are either disabled or deleted are referred to as disabled mailboxes. The difference is that when you disable a mailbox, the Exchange attributes are removed from the corresponding Active Directory user account, but the user account is retained. When you delete a mailbox, both the Exchange attributes and the Active Directory user account are deleted.
Disabled and deleted mailboxes are retained in the mailbox database until the deleted mailbox retention period expires, which is 30 days by default. After the retention period expires, the mailbox is permanently deleted (also called purged). If a mailbox is deleted using the Remove-Mailbox cmdlet, it’s also retained for the duration of the retention period.
Important:
If a mailbox is deleted using the Remove-Mailbox cmdlet and either the Permanent or StoreMailboxIdentity parameter, it will be immediately deleted from the mailbox database.
To identify the disabled mailboxes in your organization, run the following command in the Shell.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "Disabled" } | ft
DisplayName,Database,DisconnectDate
Soft-deleted mailboxes
When a mailbox is moved to a different mailbox database, Exchange doesn’t fully delete the mailbox from the source mailbox database when the move is complete. Instead, the mailbox in the source mailbox database is switched to a soft-deleted state. Like disabled mailboxes, soft-deleted mailboxes are retained in the source database either until the deleted mailbox retention period expires or until the Remove-StoreMailbox cmdlet is used to purge the mailbox.
Run the following command to identify soft-deleted mailboxes in your organization.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "SoftDeleted" } | ft
DisplayName,Database,DisconnectDate
NOT A
Need to modify the deleted mailbox retention settings
NOT C
Not related to an item but to databases
NOT D
Need to modify the deleted mailbox retention settings.
DAG with a lagged copy is not modifying the mailbox retention policy settings.
B
Disabled and deleted mailboxes are retained in the mailbox database until the deleted mailbox retention period expires, which is 30 days by default.
This example configures a deleted item retention period of 365 days for the mailbox database MDB2.
Set-MailboxDatabase -Identity MDB2 -DeletedItemRetention 365
Content can be retained using a variety of built-in functions such as:
Journaling: With journaling, the organization can have exact copies of content captured and retained in a separate database (a “journaling database”) to ensure the content has not been tampered with and is available for legal search and review at a future time Retention Policy: Content within an Exchange environment can be set to be retained (or purged) based on policies set on the Exchange databases, so either configured through the Exchange Admin console or through a PowerShell command like Set-MailboxDatabase -Identity MDB4 – eletedItemRetention 365 to hold content from being deleted off the Exchange server
Personal Archives: Each user in Exchange can have their primary mailbox and an Archive mailbox where the archive mailbox can have content drag/dropped to the archive box for long term storage, similar to what users have historically used Personal Store (PST) files in the past. Unlike a PST file that is almost completely unmanaged by the organization (yet is still considered legal evidence), the Personal Archive in Exchange is part of the Exchange environment with content that can be searched, set for long term retention, and put on legal hold.
Configure Deleted Item Retention and Recoverable Items Quotas: Exchange 2013 Help