When an Emergency Alternate Greeting (EAG) is activated, which two of the following statements describe how the EAG is accessed? (Choose two.)
A. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and the AtlGreeting.wav file is appended to the beginning of the welcome greeting.
B. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and a Boolean variable of "greetingactive" is returned as "true."
C. If the EAG was recorded through the TUI and the EAG is active, the EAG overwrites the existing welcome greeting and the EAG is played until it is deactivated.
D. If the EAG is included in custom auto-attendant scripts, a call to a subflow to checkaltgreet.aef must be inserted in the script at the desired location. If the EAG was recorded through the GUI, the new file replaces the existing welcome greeting and changes its name to WelcomeGreeting.old until the administrator deactivates the EAG and renames the existing welcome greeting.
Agree with Sam A & D
I believe this should be A and D.
Within the auto-attendant, it is often desirable to have a message that is set up to play
at the front of the auto-attendant script during an emergency. This feature allows the
administrator to toggle the Emergency Alternate Greeting (EAG) on and off through
the telephony user interface (TUI) by using a phone and dialing the Administration via
Telephone (AvT) number. The EAG is recorded through the TUI or recorded offline and
uploaded into the system. If uploaded, it must have the filename AltGreeting.wav.
If active, the EAG is played before the welcome greeting of the system auto-attendant.
If the EAG is included in custom auto-attendant scripts, a call to a subflow to
checkaltgreet.aef must be inserted in the script. If the EAG is deactivated through the
TUI, the current prompt (AltGreeting.wav) is deleted. If the EAG is activated through
the TUI, the recorded prompt is stored as AltGreeting.wav.
Any thoughts?