When an engineer try to pull log from an cisco EX90 codec for call setup issue using "log ctx sip packet debug 9" nothing happen, how to enable this debug?

When an engineer try to pull log from an cisco EX90 codec for call setup issue using "log ctx sip packet debug 9" nothing happen, how to enable this debug?
A. collect log from web interface
B. enter log ctx sip packet debug all
C. ssh into the codec to view the log
D. enter the logout put on command

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