One of your sales executives is unable to complete long-distance calls.
The trouble ticket indicates that the user is dialing telephone numbers in 1+10 digit format. Which action corrects it?
A. set the route pattern OnNet
B. Verify that the user is entering that correct access code for PSTN access before dialing the number
C. create a new globalized route pattern for the user
D. move the end user’s phone to a different partition and CSS
E. check if the phone is assigned to the end user
There is no indication of needing an access code for long distance here. I would say this is more likely D