Which action is automatically performed as part of the Incident Packaging Service in Enterprise Manager Support Workbench?

Which action is automatically performed as part of the Incident Packaging Service in Enterprise Manager Support Workbench?
A. invoking the Data Recovery Advisor and SQL Repair Advisor
B. gathering metadata from the Automatic Diagnostic Repository (ADR)
C. Creating a service request with My Oracle Support
D. invoking the SQL Test Case Builder

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