An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client.
Everything else is functioning normally with Jabber and with both desk phones. Which action resolves this issue?
A. Set the Owner User ID on the second phone
B. Ensure that both phones are in the same device pool
C. Add the problematic phone to the user’s Controlled Devices list
D. Enable “Allow Control of Device from CTI” on the second phone.
