Which action resolves this issue?

During a Cisco Connection extension greeting, callers can press a single key to be transferred to a specific extension. However, callers report that the system does not process the call immediately after pressing the key. Which action resolves this issue?
A. Reduce Caller Input timeout in Cisco Unity Connection Service Parameters.
B. Lower the timer Wait for Additional Digits on the Caller input page.
C. Enable Ignore Additional Input on the Edit Caller input page for the selected key.
D. Enable Prepend Digits to Dialed Extensions and configure complete extension number on the Edit Caller input page for the selected key.
E. Reduce Caller input timeout in Cisco Unity Connection Enterprise Parameters.

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One thought on “Which action resolves this issue?

  1. Check this check box to have Unity Connection ignore additional input after callers press the key; Unity Connection performs the action assigned to the key. To create efficient caller input menus, lock all keys except those that begin extensions on your system. You also can lock a key to block calls to extensions that begin with that key.

    To lock the actions for all keys, check the Ignore Caller Input check box on the Edit Greeting page.

    Default setting: Check box not checked.

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