Which action should you perform?

You need to configure Microsoft Dynamics CRM to use a special service level agreement (SLA) for selected customers.
Which action should you perform?
A. Select the SLA in the cases for the selected customers.
B. Select the SLA in the entitlements for the selected customers.
C. Select the SLA and then use the Set as Default function.
D. Select the SLA on the customer account for the selected customers.

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