Which field must be applied in the Communications Manager to route the call to appropriate destination?

An employee is trying to dial a retail store in a company and must convert the 4-digit extension to a full DID number. Which field must be applied in the Communications Manager to route the call to appropriate destination?
A. route list
B. route pattern
C. translation pattern
D. SIP route pattern

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2 thoughts on “Which field must be applied in the Communications Manager to route the call to appropriate destination?

  1. Really stupid question, translation pattern with a CSS to route the call out is fine, but then again so is route pattern with simple called party transformation. Both B and C can be correct.

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